Privacy Policy

Company Name: Join With Me

Join With Me (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or participate in any Join With Me experience.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information Provided by You

When you make a booking, fill a form, or contact us, you may provide:

Full name
WhatsApp number
Email address
Age (mainly for kid-friendly experiences)
Emergency contact information
Location or address (for pickup/drop if applicable)

b) Payment Information

Payment details are collected through secure third-party payment gateways.
We do not store or have access to your card/banking details.

c) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device information
Browser type
Pages visited
Time spent on the website
Cookies and usage data
This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and manage event registrations
To verify your identity and ensure participant safety
To communicate event updates, confirmations, or changes
To provide customer support
To improve our website, services, and user experience
To send promotional content (only if you opt-in)
For safety and emergency management during hikes/events

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

a) Event Partners & Vendors

Only when necessary, for example, transport providers, local farmers, guides, and safety personnel.

b) Third-Party Service Providers

Such as:

Payment gateway services
Website analytics tools
Communication tools (SMS/WhatsApp API)
These partners are obligated to protect your data.

c) Legal Requirements

We may disclose information if required by law, government request, or to protect our rights and the safety of participants.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, such as:

Remembering preferences
Improving website performance
Analysing traffic and usage patterns
Users can disable cookies in their browser settings, though some features may not work properly.

5. Data Protection & Security

We follow industry-standard security practices to protect your information from:

Unauthorized access
Misuse
Loss
Alteration
Disclosure
However, no online platform is 100% secure. By using our website, you acknowledge this inherent risk.

6. Storage & Retention of Data

We retain your personal data only for as long as necessary:

To fulfil the purpose for which it was collected
For legal or administrative requirements
For safety record-keeping of past events
After this period, your data is deleted securely.

7. Your Rights as a User

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data (unless required for safety/legal reasons)
Opt out of promotional messages anytime
Withdraw consent for data usage
To exercise these rights, contact us using the details below.

8. Photos & Video Content Policy

During hikes, events, and experiences, our team may capture photos and videos.
By participating, you consent to the use of this content by Join With Me for:
Social media
Website galleries
Marketing material
Reels and promotional content
If you do not wish to appear in the media, please inform our team in writing before the event.

9. Children’s Privacy

We collect personal information of children only from parents or legal guardians during booking.
We do not knowingly collect data directly from minors.

10. External Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.

11. Updates to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with the updated date.
Continued use of our website indicates acceptance of the updated policy.

12. Contact Information

For questions or requests related to this Privacy Policy, contact:

Join With Me
📞 +91 88507 33318
🌐 www.joinwithme.in
📧 info@joinwithme.in